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ber Geld spricht man ..

ber Geld spricht man ..

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783531144207
Condition
New
Product Description

Das klassische Filialgeschft im Banksektor wird in den letzten Jahren zunehmend reduziert zugunsten telefonischer und internetbasierter Dienstleistungen in Call bzw. Communication Centern. Arbeitskommunikation und Kommunikationsarbeit erfahren dadurch einen grundlegenden Wandel. Deren Charakteristika beleuchtet diese empirische Studie ebenso wie die Hintergrnde und Folgen des Wandlungsprozesses. Dazu werden Perspektiven der Arbeits- und Techniksoziologie und der soziopragmatischen Linguistik zusammengefhrt.

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