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Interkulturelles Personalmanagement bei Professional Service Firms

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Product Details

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783835054264
Condition
New
Product Description

Von der fortschreitenden Globalisierung und Wettbewerbsintensitt der Wirtschaft profitieren insbesondere Unternehmen zur Erstellung professioneller Dienstleistungen, deren Anteil an der Wertschpfung in den letzten Jahren berproportional gestiegen ist. Die Leistungserstellung dieser international ttigen Professional Service Firms (PSFs) erfolgt dabei zunehmend in Teams, die sich aus Mitarbeitern verschiedener Kulturen zusammensetzen und somit auch neue Herausforderungen an das Personalmanagement stellen. Wilma Klaasen-van Husen untersucht die Faktoren, welche fr die erfolgreiche Arbeit interkultureller Teams im Bereich der Professional Service Firms von Bedeutung sind, sowie die entsprechenden Einflussmglichkeiten des Personalmanagements. Sie zeigt anhand einer empirische Analyse, dass die Interkulturalitt des Teams signifikanten Einfluss auf die Qualitt der Zusammenarbeit und Effektivitt hat. Dabei ist nicht der Umfang, sondern der kompetente Umgang mit der Diversitt ausschlaggebend. Auf Grundlage der gewonnenen Erkenntnisse werden abschlieend praxisorientierte Handlungsempfehlungen fr das Personalmanagement entwickelt, um die interkulturelle Kompetenz in Teams aktiv zu managen und somit den langfristigen Erfolg der PSFs sicherzustellen.

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