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Dienstleistungsmarken

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Brand
Springer Nature
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N/A
Part Number
0
GTIN
9783834906090
Condition
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Product Description

In vielen Dienstleistungsbranchen sind Unternehmen aufgrund von Wettbewerbsdruck und Sttigungserscheinungen auf den Mrkten zur Profilierung und emotionalen Bindung des Kunden an das Angebot gezwungen. Deshalb rckt die Markenpolitik zunehmend in den Mittelpunkt des Dienstleistungsmarketings. Renommierte Autoren untersuchen im Forum Dienstleistungsmanagement, ob sich aufgrund der charakteristischen Merkmale von Dienstleistungen auch neue markenpolitische Fragen stellen. Sie arbeiten wissenschaftlich und praxisrelevant die Besonderheiten bei der Fhrung von Dienstleistungsmarken in folgenden Themenschwerpunkten heraus: - Konsumentenverhalten und Markenfhrung im Dienstleistungsbereich - Strategische Fhrung von Dienstleistungsmarken (Markentransfer / Co-Branding) - Interne Markenfhrung - Markenmanagement fr konsumtive Dienstleistungen - Markenmanagement fr Business-to-Business-Dienstleistungen - Markenmanagement fr Nonprofit-Dienstleistungen Dienstleistungsmarken" wendet sich an Fhrungskrfte aus Dienstleistungsbranchen sowie an Wissenschaftler und Studierende. "Dienstleistungsmarken" im Forum Dienstleistungsmanagement erscheint mit freundlicher Untersttzung der UBS AG, Zrich.

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