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Flatrates und die Faszination grenzenlosen Konsums

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Springer Nature
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N/A
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GTIN
9783834910936
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Product Description

Immer mehr Branchen bieten neben der mengenbezogenen Preisdifferenzierung auch so genannte Flatrates an. Empirische Studien zeigen, dass sich Konsumenten hufig nicht fr den gnstigsten Tarif entscheiden, sondern Pauschaltarife anderen Tarifen vorziehen. Viele Konsumenten scheinen somit bei der Tarifwahl einem kognitiven Fehler, der in der Literatur als Flatrate-Bias bezeichnet wird, zu unterliegen. Die Autoren berprfen anhand von Befragungsdaten zu optionalen Mobilfunktarifen die Existenz und die Konsequenzen des Flatrate-Bias. Anschlieend identifizieren und analysieren sie umfassend dessen Determinanten in Gestalt von motivations-, emotions- und kognitionsbedingten Tarifwahl-Anomalien. Die Autoren zeigen, dass bei ber 75% der befragten Personen ein Flatrate-Bias vorliegt und dass der Rechnungsbetrag im Falle eines Flatrate-Bias um 35% hher ausfllt als im eigentlich gnstigsten Tarif.

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