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Komplexitt in Dienstleistungsunternehmen

Komplexitt in Dienstleistungsunternehmen

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783834989581
Condition
New
Product Description

Die Komplexitt von Dienstleistungsunternehmen verursacht Kosten, kann aber auch Nutzen stiften. Ein Unternehmen gert in die Komplexittsfalle, wenn die Komplexittskosten den -nutzen bersteigen. Marc-Oliver Blockus entwickelt einen Ansatz zur Bewertung von Komplexitt hinsichtlich ihrer Kosten- und Nutzenwirkungen sowie zur Identifikation der zentralen Stellhebel des Komplexittsmanagements in Dienstleistungsunternehmen. Aus diesem Ansatz und einer ersten empirischen Anwendung leitet der Autor allgemeine Empfehlungen fr die Analyse der Komplexitt sowie die Planung, Umsetzung und Kontrolle der Komplexittsgestaltung ab.

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