Complaint Management and Channel Choice
Best Price (Coupon Required):
Buy Complaint Management and Channel Choice for $36.00 at @ Link.springer.com when you apply the 10% OFF coupon at checkout.
Click “Get Coupon & Buy” to copy the code and unlock the deal.
0 Reviews
Set a price drop alert to never miss an offer.
1 Offer
Price Range: $39.99 - $39.99
BEST PRICE
Single Product Purchase
$36.00
@ Link.springer.com
with extra coupon
Price Comparison
Seller | Contact Seller | List Price | On Sale | Shipping | Best Promo | Final Price | Volume Discount | Financing | Availability | Seller's Page |
---|---|---|---|---|---|---|---|---|---|---|
BEST PRICE 1 Product Purchase
|
|
$39.99 | $39.99 |
|
10% OFF
This deals requires coupon
|
$36.00 | See Site | In stock | Visit Store |
Product Details
Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783319181783
Condition
New
Product Description
This book investigates customer perceptions and expectations of complaint channels. In addition to the conventional channels, the adequacy of online social networks as new complaint channel is analysed. The managerial recommendations to improve customer satisfaction are based on a survey and reveal critical determinants of customer channel choice and their expectation and perception of each complaint channel.
Available Colors
Available Sizes