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Making Quality Happen

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Brand
Springer Nature
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N/A
Part Number
0
GTIN
9780412735301
Condition
New
Product Description

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

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