Total Quality Management

Name: Total Quality Management
Brand: Springer Nature
SKU: 9789401105392
Availability: InStock

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Product Details

Brand

Springer Nature

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Part Number

GTIN

9789401105392

Condition

New

Product Description

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

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