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Identittsbasierte Markenfhrung im Investitionsgterbereich

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Springer Nature
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9783658016470
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Product Description

Im Konsumgterbereich sind emotionale Werte wie Marke-Kunde-Beziehungen ein erfolgreiches Instrument zur nachhaltigen Differenzierung vom Wettbewerb. Da organisationale Entscheider in der Regel ber ein tief verankertes rationales Selbstbild verfgen, stellt sich die Frage, ob dies auch fr den Investitionsgterbereich gilt. Juliane Krause zeigt, dass bisherige Studien zum Aufbau von Marke-Kunde-Beziehungen einzig auf die Beziehung zwischen Mitarbeiter und Kunde fokussieren und dabei den Einfluss der Beziehung zwischen Mitarbeiter und Marke vernachlssigen. Sie entwickelt ein praktisch anwendbares sowie quantitativ-empirisch validiertes Modell, das die Wirkungszusammenhnge zwischen diesen Beziehungen im Hinblick auf das Verhalten organisationaler Entscheider im Investitionsgterbereich darstellt.

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