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Akzeptanz neuer Produkte

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Brand
Springer Nature
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N/A
Part Number
0
GTIN
9783824477838
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New
Product Description

Innovationen sind nur dann erfolgreich, wenn sie vom Kunden akzeptiert werden. Ob es zur Akzeptanz kommt, hngt mageblich davon ab, wie der Kunde die Innovation subjektiv anhand seines bestehenden Wissens bewertet. Das Vorwissen ist somit Voraussetzung fr das Produktverstndnis und zugleich Quelle von Schlussfolgerungen und Urteilen bei der Bewertung neuer Produkt: Es ist daher kritisch fr den Innovationserfolg. Margit Binsack untersucht die vielfltigen Phnomene der wissensinduzierten Beurteilung neuer Produkte. Im Zentrum stehen dabei die kognitiven Schemata, d.h. Gedchtniseinheiten, in denen der Mensch Wissen ber typische Produkteigenschaften, Erwartungen, Prferenzen und Verhaltensmuster speichert. Sie entwickelt ein Modell zur Beurteilung von Innovationen von geringer, mittlerer und hoher Neuigkeit und analysiert - ausgehend von den verschiedenen Innovationstypen - Formen wissensinduzierter Urteile und ihren Einfluss auf die Akzeptanz. Mit Blick auf die Marketingpraxis liefert die Autorin wertvolle Befunde fr die Akzeptanzprognose und zeigt, wie das Management die schemainduzierte Urteilsbildung und damit den Erfolg einer Innovation aktiv steuern kann.

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