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Brand
Springer Nature
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N/A
Part Number
0
GTIN
9783409196345
Condition
New
Product Description

... es zahlt sich aus. Der Verkufer der die Ohren auf Empfang stellt, aktiv zuhrt und richtig nachfragt, profitiert von einem Plus an Informationen, das ihm die wahren Bedrfnisse und Motive des Gesprchspartners offenbart. Das erlaubt ihm, seinen Kunden individuell zu beraten, Vertrauen und Sympathie herzustellen und mageschneiderte Lsungen anzubieten. Gewinner sind am Ende beide. Das leicht verstndliche Buch schafft die Grundlagen dafr, ein guter Zuhrer zu werden.

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