Copied Linguistic Ethnography of a Multilingual Call Center
Linguistic Ethnography of a Multilingual Call Center
This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of the life of a calling script from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions. Drawing on an extensive original research it provides a behind-the-scenes view of a multilingual call center in London and critiques the archetypal modern workplace practices including extensive use of monitoring and standardization and use of low-skilled precariat labor. In doing so, it offers fresh perspectives on contemporary debates about resistance, agency, and compliance in globalized workplaces. This study will provide a valuable resource to students and scholars of management studies, communication, sociolinguistics, and linguistic anthropology.
Price Comparison
| Seller | Contact Seller | List Price | On Sale | Shipping | Best Promo | Final Price | Volume Discount | Financing | Availability | Seller's Page |
|---|---|---|---|---|---|---|---|---|---|---|
|
BEST PRICE 1 Product Purchase
|
|
$69.99 | $69.99 |
|
$69.99 | See Site | In stock | Visit Store |
Reviews
Questions & Answers
Health, Migration and Return:A Handbook for a Multidisciplinary Approach
$54.99
Social Capital and its Impact on Born Transnational Firms
$54.99
Third Generation Wireless Information Networks
$129.00
Marx and Nature
$39.99
Algebra and Operator Theory
$109.99
Smart Grid Inspired Future Technologies
$39.99
Story Problems Grade 2 Differentiation Pack
$5.99
Planet Forex
$49.99
Advances in Guidance, Navigation and Control
$429.00
Textbook of Energy Balance, Neuropeptide Hormones, and Neuroendocrine Function
$79.99
Probing New Physics Beyond the Standard Model
$179.99
Plant Regulation and World Agriculture
$39.99
Flight Stability and Control
$89.99
EURATOM and Nuclear Safeguards
$54.99
Control and Fate of Atmospheric Trace Metals
$169.00
Grundriss der psychiatrischen Diagnostik
$59.99
Japanese Studies in the Philosophy of Science
$84.99
Beyond-CMOS Technologies for Next Generation Computer Design
$99.00
Frontiers of Particle Beams: Intensity Limitations
$84.99
Parallel and Distributed Processing
$39.99
Vector Control of Induction Machines
$169.99
Xbooks-Tyrants: Ice Queen
$5.21
Steuerung und Regelung der Turboflugtriebwerke
$29.99
Optics for the New Millennium
$169.99
Systemuntersttzung strategischer Entscheidungsprozesse
$49.99
The Spastic Forms of Cerebral Palsy
$54.99
Transnational Perspectives on Artists Lives
$119.99
Niccol Machiavelli
$69.99
Klinische Psychiatrie
$54.99
Sustainable Design and Manufacturing 2023
$249.99
Magical Boy Volume 1
$11.99
Current Topics in Astrofundamental Physics
$259.00
Practical Patch Testing and Chemical Allergens in Contact Dermatitis
$64.99
Gymnasiale Bildung zwischen Kompetenzorientierung und Kulturarbeit
$49.99
Recent Trends in Educational Technology and Administration
$139.00
The State as a Firm
$39.99
Automatic Extraction of Man-Made Objects from Aerial Space Images
$169.99
Metal Catalyzed Cascade Reactions
$259.00
Low Resource Social Media Text Mining
$64.99
Light Pollution
$37.99
