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Smart Services

Smart Services

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783658373450
Condition
New
Product Description

In diesem Buch setzen sich profilierte Wissenschaftler und Vertreter der Praxis mit der zunehmenden Digitalisierung von Smart Services auseinander. Smart Services beschreiben datenbasierte, individuell konfigurierbare Leistungsangebote aus Dienstleistungen, digitalen Diensten und Produkten, die ber integrierte Plattformen organisiert und erbracht werden. Durch die Vernetzung von Leistungsangeboten ber mehrere Anbieter knnen Smart Services zu hherer Agilitt, verbesserter Kapazittsverteilung und krzeren Responsezeiten fhren. Die Entwicklung und das Angebot von Smart Services stellt Unternehmen vor groe Herausforderungen, da sich die bestehenden Wertschpfungssysteme teilweise grundlegend verndern. Vor diesem Hintergrund widmet sich das Forum Dienstleistungsmanagement in den vorliegenden Sammelbnden den in Wissenschaft und Praxis aktuell intensiv diskutierten Fragestellungen zu Smart Services. Der Inhalt Band 2 des Sammelbandes behandelt Geschftsmodelle fr Smart Services Erlsmodelle fr Smart Services Kooperationsmodelle fr Smart Service-Systeme Branchenspezifische Besonderheiten von Smart Services.

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