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Experience first Marken erlebbar machen

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Springer Nature
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9783658311841
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In seinem Buch erlutert Experience-Experte Martin Schnaack, warum das Denken in Erlebniswelten keine Modeerscheinung ist, sondern vielmehr neue Erlsmodelle fr Unternehmen schafft. Die Experience Economy als neues Wirtschaftsprinzip hat die Macht, das eigene Produkt aus der Flut an Konkurrenzprodukten herauszuheben. Ziel der Experience Economy ist, eine Marke mglichst nachhaltig im Konsumenten-Denken zu verankern. Ein klug konzipiertes Markenerlebnis weckt Emotionen, begeistert, berhrt, reit mit. Es fhrt zu einer engeren Markenbindung, besseren Vermarktungs-Optionen und in der Folge zu einer einzigartigen Produktpositionierung und das branchenbergreifend fr B2B und B2C. Im besten Fall richtet sich das ganze Geschftsmodell nach dieser Experience neu aus. Eine Studie der Unternehmensberatung McKinsey belegt, dass die Ausgaben fr Erlebnisse in den letzten Jahren fast viermal so schnell gestiegen sindwie die Ausgaben fr Waren. Markenunternehmen, die diese Art der Disruption nicht wahrhaben wollen und lieber weiter in Produkte investieren als in Erlebnisse, werden sich langfristig immer schwerer im Markt behaupten knnen. Aus dem Inhalt Von der Service Economy in die Experience Economy Mehr drin als gedacht: die sechs Erlebnis-Dimensionen Brand Experience im B2B- und B2C-Geschft So werden Unternehmen fit fr die Experience Economy 5 Best Cases: Was man von erfolgreichen Erlebnispionieren lernen kann Inklusive Best Cases von: Starbucks: Der dritte Ort der Gen Y Red Bull: Zu extrem? Gibts nicht! Virgin: Hauptsache anders Rapha: You never ride alone AirBnB: Mehr als eine Luftmatratze.

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