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Innovative Priority Mechanisms in Service Operations

Innovative Priority Mechanisms in Service Operations

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783031308406
Condition
New
Product Description

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.

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