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Computer Aided Service Engineering

Computer Aided Service Engineering

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783642170102
Condition
New
Product Description

Das Konzept des Service Engineering, das Vorgehensweisen und Methoden fr die schnelle und effiziente Realisierung von Dienstleistungen bietet, findet zunehmend Verbreitung in der Praxis. Um die Verfahren mglichst gewinnbringend einsetzen zu knnen, gilt es, den Dienstleistungsprozess auch durch geeignete Informationssysteme zu untersttzen. Dieses Buch gibt einen fundierten Einblick in aktuelle softwaretechnische Konzepte und prsentiert praktische Erfahrungen aus deren Anwendung bei Entwicklungsprojekten. Es richtet sich gleichermaen an Praktiker in Dienstleistungsunternehmen und ffentlichen Verwaltungen sowie an Mitarbeiter produzierender Unternehmen, die ihr Dienstleistungsangebot systematisieren und ausbauen wollen.

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