Compare Prices | Create Shopping Lists with Price Drop Alerts | Set Coupons, Promo Codes & Sales Alerts | Get Access to Exclusive Deals and Much More... All in One Place | Read all about it here

Service Management

Service Management

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9781461415534
Condition
New
Product Description

Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service. ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing." --Christian Grnroos, Professor of Service and Relationship Marketing, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland "Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive advantage by invoking and implementing service management principles. This enlightening book is a valuable resource for students, researchers and practitioners with an interest in retailing." --A. "Parsu" Parasuraman, Professor of Marketing & The James W. McLamore Chair, School of Business Administration, University of Miami Coral Gables, Florida "Service excellence and service innovation are critical for success in todays competitive retail marketplace. Service Management: The New Paradigm in Retailing provides a contemporary and transformative lens for accomplishing these essential goals." --Mary Jo Bitner, Professor, Director Center for Services Leadership,W.P. Carey School of Business, Arizona State University.

Available Colors
Available Sizes
1 Offer Price Range: $84.99 - $84.99
BEST PRICE

Single Product Purchase

$84.99
@ Link.springer.com     BUY Now

Price Comparison

Seller Contact Seller List Price On Sale Shipping Best Promo Final Price Volume Discount Financing Availability Seller's Page
BEST PRICE
1 Product Purchase
@ Link.springer.com
Contact Store Call Store Contact Support
$84.99 $84.99

$84.99
See Site In stock Visit Store

Similar Products

The Role of Organized Interest Groups in Policy Making

$109.99

Simulation and Gaming for Social Design

$119.00

Sensors

$129.00

Coding Microbiological Data for Computers

$84.99

Elements of Logic via Numbers and Sets

$37.99

Surfactants in Solution

$39.99

Social Spaces for Language Learning

$59.99

X-Ray Diffraction by Disordered Lamellar Structures

$84.99

A Reference Catalogue and Atlas of Galactic Novae

$109.99

Geoinformation Metadata in INSPIRE and SDI

$84.99

Einstieg in das Influencer Marketing

$17.99

Current Challenges for Corporate Finance

$54.99

Mass Spectrometry of Priority Pollutants

$39.99

Comparing Globalizations

$119.99

Algebra fr Hhlenmenschen und andere Anfnger

$17.99

Consumer Awareness and Textile Sustainability

$99.00

Erfolgreiche Karriereplanung

$39.99

Extra-Territorial Ethnic Politics, Discourses and Identities in Hungary

$109.99

Globalization: A Threat to International Cooperation and Peace?

$54.99

T-Helper Cells

$109.99

Modeling and Control in Air-conditioning Systems

$169.99

Crystal Rhythms - Exploring the Energy Potentials of Crystals & Stones by Kate O'Dell

$24.99

A Study into the Design of Steerable Microphone Arrays

$69.99

Operational Quantum Theory I

$169.99

Environmental Management in China

$109.99

2017 Press Conference Records of Ministry of Environmental Protection, the People's Republic of Chin

$109.99

Disaster Robotics

$159.99

Role of Circular Economy in Resource Sustainability

$169.99

Little Loves: Let's Giggle! / A rer!

$5.24

The Sports Doping Market

$109.99

Beratung in der Finanzbranche

$19.99

Biohydrogen

$169.99

How to Observe the Sun Safely

$74.99

Cryptography and Security: From Theory to Applications

$54.99

Finite Fields

$129.00

Politics in France and Europe

$109.99

Theory, Research and Pedagogy in Learning and Teaching Japanese Grammar

$129.99

Computer Supported Cooperative Work in Design III

$84.99

The Joys of Hashing

$34.99

Proceedings of the 5th International Conference on Construction, Architecture and Technosphere Safet

$299.99