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Marktforschungsergebnisse zielgruppengerecht kommunizieren

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Springer Nature
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9783834932259
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Marktforschungsergebnisse aktivieren mageblich Entscheidungen in Unternehmen. Daher sollte der Marktforscher in der Prsentation beim Kunden nicht auf Show-Business setzen, sondern die richtige Balance zwischen Faktenwissen und individueller Prsentation finden. Das strkt zudem die Arbeitsbeziehung zwischen Kunde und Marktforscher. Das vorliegende Buch umfasst alle Elemente der zielgruppengerechte Kommunikation von Marktforschungsergebnissen (Ergebnisberichte, mndliche, virtuelle und internationale Prsentationen, Ergebnisworkshops) und zeigt, wie die Ergebnisse via Intranet und Internet dokumentiert werden knnen. Fr jeden Teilbereich werden eine Zielgruppenanalyse durchgefhrt und konkrete Handlungsempfehlungen (Checklisten) abgeleitet. Im Mittelpunkt stehen die Besonderheiten von quantitativen und qualitativen Marktforschungsergebnissen. Experteninterviews und empirische Untersuchungen untermauern die jeweiligen Aussagen.

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