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Einfhrung in die Hotel- und Barpsychologie
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Claus Lampert ermglicht den Auszubildenden und Mitarbeitern in der Hotel- und Gastronomiebranche mittels Hotel- und Barpsychologie einen Einblick in die Grundlagen der Psychologie. Waren sie bei psychologischen Fragestellungen bisher auf ihre Intuition und Erfahrung angewiesen, so knnen sie nun auf das Wissen der Hotel- und Barpsychologie zugreifen. Deren Aussagen beruhen auf der wissenschaftlichen Psychologie und werden vermittelt als Theorie- und Anwendungsfach gleichermaen. Neben der Psychologie der Gsteberatung widmet sich der Autor der Allgemeinen Psychologie und Typenlehre.
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