Engaging Public Sector Clients
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Product Details
Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9780230235816
Condition
New
Product Description
Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.
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