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Concepts of Quality Connected to Social Media and Emotions

Concepts of Quality Connected to Social Media and Emotions

Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783658288662
Condition
New
Product Description

Denisa Elena Vlad highlights the influence of social media and emotions on the consumer and his perception of the quality of products. She brings attention to new popular concepts like post-truth and fake news as well as the relationship between these concepts and human emotions. The author defines the concept of quality and highlights its subjectivity, clarifying the influence of social media by creating expectations among all consumers and how their emotions reconfigure business and all information presented online.

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