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Web 2.0 im Retail Banking

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Brand
Springer Nature
Manufacturer
N/A
Part Number
0
GTIN
9783834963048
Condition
New
Product Description

Auch wenn gelegentlich von einer Abkhlung der Web-2.0-Euphorie berichtet wird, beginnt fr viele Branchen jetzt die Zeit, in der pragmatisch ber Vor- und Nachteile einzelner Anwendungen und Sinnhaftigkeit des Einsatzes diskutiert wird. So prft dieses Buch, ob die bislang eher zurckhaltende Einstellung gegenber Web-2.0-Anwendungen bei deutschen Finanzdienstleistern berechtigt ist. Auf Basis von Forschungsarbeiten im E-Finance Lab der Goethe-Uni Frankfurt fhren die Autoren in Thematik und Begriffe von Web 2.0 ein, fassen die technischen, gesellschaftlichen sowie konomischen Rahmenbedingungen zusammen und arbeiten die besonderen Herausforderungen fr Finanzdienstleister heraus, die diese von anderen Branchen unterscheidet. Den Kern des Buches bildet die strukturierte Darstellung von Web-2.0-Tools mit konkreten Hinweisen fr oder wider den sinnvollen Einsatz im Retail Banking.

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